Major delays and frustration in processing minor claim
by Sharon O'Halloran on Dec 28, 2022
1 out of 5 stars
Travel Insurance Reviews
Allianz Global Assistance Travel Insurance Reviews
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(52 reviews)
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Worst insurance ever in my life. My claim of delayed flight didn’t get reimbursement. Please don’t take policy from this company . Thanks
I submitted a claim for a flight delay of 26 hours for emergency purchases as we had no luggage, the total claim is less than $500.
4 months later I am still waiting for the claim to be processed and paid, Email follow-ups go unanswered, and prior calls hold time was more than 1 hour, today I spent over 2 hours on hold simply trying to get an update with no success.
I pay for my Avion RBC Credit card so I can enjoy the peace of mind that I have insurance, I would hate to have a medical emergency and have to rely on Allianz to respond! I will cancel my RBC cards and choose a bank card that does not use Allianz as their Insurance provider.