Allianz Global Assistance Travel Insurance Reviews

Had medical emergency with doctor report to not travel, I sent them the documents they ask for.
They kept dismissing my claim and asking for more documents they didn’t ask before.

My wife and I had our flights delayed and then canceled before our honeymoon. Our accommodations and other excursions were paid for in full as well. Since our first flight was cancelled we missed our connecting flight and had no other option of getting to our final destination. We spent months trying to process our claim. Not once we were able to connect with a representative, hung up on multiple times and then waited for 9 months for them to send us an automated response stating no coverage. It’s disgraceful and beyond criminal. The fact that Canadian banks and Airlines are aligned with these people is disgusting.

Terrible customer service plus does not pay out on trip interruption claim when another local provincial insurer paid our friend. Equivalent trip interruption claim for the identical trip
Allianz rejected our trip interruption claim, citing fine print on back policy pages states that due to factors out of their control, policy becomes null & void. They also took over 3 months and numerous calls, before staff responded.
Even their front line staff felt we should be reimbursed.