Would never consider again and would never recommend
by KaylaB on Jun 12, 2024
1 out of 5 stars
Travel Insurance Reviews
Allianz Global Assistance Travel Insurance Reviews
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(52 reviews)
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Agent/rep attitude (11)
Agent/rep availability (29)
Agent/rep callbacks (13)
Agent/rep knowledge (15)
Agent/rep language skills (3)
Billing/payments (1)
Cancellation experience (2)
Cancellation fee (1)
Claim - adjuster (26)
Claim - denial (16)
Claim payout amount (2)
Claim processing time (26)
Complaints/ombudsman (1)
Email/message wait time (6)
Insurance: Baggage Delay (2)
Insurance: Flight Delay (2)
Insurance: Travel Medical (1)
Legal actions (1)
Mobile app experience (1)
On-hold times/transfers (1)
Online quoting (1)
Phone wait times (5)
Policy clarity (2)
Policy coverage (7)
Pre-conditions (1)
Refund (1)
Trip Cancellation (8)
Trip Interruption (3)
Website experience (2)
Review author
We required Trip Cancellation & Interruption insurance for $10,000.00 for 18 days. Checked with 3 providers. Received two quotes from one, direct from them $1,430.00 & thru travel agent $1,330.00. Another company $1,240.00 with a $10.00 membership purchase. Both companies provided their quote on the first call. Now Allianz! On the first call, was told someone would call back within 24 hours. Called again next day as no return call & was told the same thing. Had the situation escalated. Call back within 45 minutes and agent very difficult to understand. Was quoted $1,900.00 for exactly the same coverage. Based on my experience and exorbitant price, I will never call them again and most definitely do not recommend.