Allianz Global Assistance Travel Insurance Reviews

I've had issues with an allergic reaction in Thailand. I was done with the doctor within 2 hours. I had to call Canada and then contact their Thai connection so they can pay the hospital. After that long process, they sent the wrong amount of money. So the process needed to start all over again. 12 hours it took. So my next visit, I pay out of pocket. Keep telling them to only contact me by email. So I receive sooo many emails telling me that they weren't able to reach me by phone and to call a number. I sent them all the paperwork answered their questions and several emails later I'm told I need to submit through their portal. I don't speak thai. Horrible experience made the worst by them. Skip them, go with someone else. Very unprofessional!