Canada Life Group Benefits Insurance Reviews
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Canada Life is the worst provider of extended medical and dental benefits I have dealt with. It is almost impossible to get reimbursed as their “medical professions” will likely disagree with your medical service provider as to what they believe the patient should receive. It seems as though they are on a commission based on the value of the denials. I am a very unsatisfied customer!
I never leave reviews, but really feel the need to do so here. I hope to save you many headaches. I strongly suggest you choose someone other than Canada Life for your extended health benefits. Canada Life lost my manual submissions twice, $money was never reimbursed; predeterminations for dental took over 2 months (my husband's plan, thru a different provider, took less than 72 hours). You'll get transferred to 5 departments, you'll wait in the calling queue on hold for over 30 minutes with each call transfer, have to go through the story 5 times and still not get anywhere in the end.
I've dealt with 4 other service providers over the last 30 years between my work and my husband's work. If you're in the market for individual health benefits and you choose Canada Life, can't say I didn't warn you. Good luck and take care.