Well taken care of
by Atgrobinson on May 10, 2019
4.5 out of 5 stars
Car Insurance Reviews
TD Insurance Auto Insurance Reviews
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Accident Forgiveness (1)
Agent/rep attitude (49)
Agent/rep availability (32)
Agent/rep callbacks (39)
Agent/rep knowledge (50)
Agent/rep language skills (4)
App to track driving (4)
Billing/payments (114)
Broker experience (1)
Cancellation experience (85)
Cancellation fee (10)
Claim - adjuster (42)
Claim - denial (9)
Claim - injuries (3)
Claim - not-at-fault (21)
Claim - rental car (32)
Claim - repair shop (37)
Claim - theft (4)
Claim - total loss (4)
Claim - towing (1)
Claim - windshield/glass (4)
Claim payout amount (9)
Claim processing time (53)
Complaints/ombudsman (13)
COVID Handling (5)
Discounts, deals, rewards (11)
Email/message wait time (18)
Insurance Rates, Prices (63)
Interact. Voice Response (1)
Late payment fee / NSF (9)
Legal actions (3)
Mobile app experience (2)
New purchase experience (2)
On-hold times/transfers (17)
Online quoting (3)
Paper mail experience (2)
Parking/pausing policy (3)
Phone wait times (131)
Policy changes experience (20)
Policy clarity (4)
Policy coverage (48)
Rates after claim (3)
Rates at renewal (44)
Rates competitiveness (33)
Rates for bad drivers (7)
Rates for good drivers (18)
Rates for long-term clients (3)
Rates for second driver (1)
Rates for seniors (1)
Rates for students (2)
Rates for young drivers (1)
Rates in bundle (23)
Refund (3)
Renewal experience (12)
Rewards (1)
Snow, Hail, Damage (5)
Trailer/motorhome (2)
Website experience (19)
Wind, Hurricane Damage (2)
Review author
I am in the process of a claim with TD right now and have to say my experience has been wonderful. They arranged for a tow truck and got me into a rental vehicle very quickly, made things as fast and painless as possible. I, really, get the feeling from all of the people I’ve dealt with that they are trying to help me as much as they can and care about me as an individual and not just as another number on their computer screen. My adjuster has responded quickly and clearly to all of my questions, emails and phone calls. I rated 4 stars for the money value only because I’m not sure on how my rates will increase once this claim is finished, that being said I’m paying 150 a month for insurance on an SUV as a young driver, that covers me for my rental vehicle, liability, tow truck, etc... I am very pleased with the customer service. 10/10 would recommend TD insurance for your automobile.