Car Insurance Reviews
Aviva Auto Insurance Reviews
This page has been viewed by: Please wait... consumers
(476 reviews)
Cheap Car Insurance?
- Rates from 20+ insurers
- Stop overpaying today
- Save over $500 annually
Filter
Most helpfull reviewsTags
Accident Forgiveness (2)
Agent/rep attitude (25)
Agent/rep availability (22)
Agent/rep callbacks (14)
Agent/rep knowledge (19)
Agent/rep language skills (1)
Billing/payments (127)
Broker experience (3)
Cancellation experience (86)
Cancellation fee (3)
Claim - adjuster (28)
Claim - denial (10)
Claim - injuries (5)
Claim - not-at-fault (12)
Claim - rental car (31)
Claim - repair shop (38)
Claim - total loss (2)
Claim - towing (3)
Claim - windshield/glass (7)
Claim payout amount (14)
Claim processing time (27)
Complaints/ombudsman (45)
COVID Handling (5)
Discounts, deals, rewards (8)
Email/message wait time (6)
Insurance Rates, Prices (74)
Interact. Voice Response (1)
Late payment fee / NSF (2)
Legal actions (4)
New purchase experience (3)
On-hold times/transfers (3)
Paper mail experience (2)
Parking/pausing policy (1)
Phone wait times (11)
Policy changes experience (3)
Policy clarity (3)
Policy coverage (101)
Rates after claim (1)
Rates at renewal (9)
Rates competitiveness (6)
Rates for bad drivers (2)
Rates for good drivers (36)
Rates for second driver (2)
Rates for seniors (3)
Rates for students (2)
Rates in bundle (37)
Refund (2)
Renewal experience (3)
Trailer/motorhome (8)
Website experience (1)
Review author
Car Insurance by Province
Car Insurance by Location
I had my license suspended in July 2016 because I had a stroke. My 26-year-old nephew visits sometimes and wanted to drive us to visit family about 1 hour away, so I called RBC to get a quote for my auto insurance for adding my nephew as an occasional driver. My quote was way too expensive for adding him so I said forget it. 6 months later I get a letter via registered mail Canada Post telling me that they are cancelling my policy in 2 weeks. When I called them to find out why, they said because I failed to provide my nephew's information. I told them it was only a quote that I got to add him, I never actually did. They accused me of having him drive the car without adding him on the policy so they took it upon themselves to cancel it. Real nice of them.
I had Aviva as an auto insurer for close to two years. I was able to change my insurance policy twice, easily, with prompt help from Aviva. First time I was to add my husband as a second driver, meaning I had to cancel the earlier agreement which was done fast and smooth without any complications. I later moved from Ontario to Quebec, and I let Aviva know of the change in residence. They were fully supportive in helping me end their insurance and refunded the pre-paid cash without any fuss. Although some of the emails went unanswered, a follow-up call would always get the issue fixed, and a confirmation email sent. I would recommend you to sign up with Aviva without any worries!