Group Benefits Reviews

Canada Life Group Benefits Insurance Reviews

This page has been viewed by: Please wait... consumers
(72 reviews)
Canada Life
1.2 out of 5 stars:
Customer service:
Value for Money:
Share your own experience
Write a review

Long waits on the phone, uninformed staff

by Samsam on Dec 1, 2023
2 out of 5 stars

I have had nothing but long waits to get through to a rep. 1 1/12 hours with a disconnect just to update important information. Calling from 2 phones at 1 time to see if I'll receive quicker service. Told one thing by 1 rep, transferred to another, as they don't have the knowledge to do this exchange of information. With another 1/2 hour wait. Told there is 6 month prescription availability, but the pharmacist claims its wrong! They are training new staff I'm told. It's unfair to the clients and the staff if this is their training. It's not good enough.

0 of 0 people found this review helpful. Did you?

YesNo

Canada Life left me 4 weeks without income

by AWerner on Sep 7, 2022
2 out of 5 stars

After emergency surgery, I was told I was covered until a certain date, but their letter was misleading as to the length.
I've since returned to work and will be 4 weeks with 0 income. By the time I receive a paycheck, it will be too late.
I am losing my home. Canada Life took my life. I hate this company.

0 of 0 people found this review helpful. Did you?

YesNo
Review topics