Home Insurance Reviews
Cooperators Home Insurance Reviews
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(136 reviews)
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Agent/rep attitude (9)
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Bikes, Belongings (6)
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Brokers, Insurance Agents (11)
Cancellation experience (2)
Cancellation fee (2)
Claim - adjuster (3)
Claim - contractor work (8)
Claim - denial (2)
Claim - fire (1)
Claim - flood/water (16)
Claim - flooded basement (5)
Claim - roof (4)
Claim payout amount (1)
Claim processing time (5)
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COVID Handling (2)
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Home Insurance Quote (11)
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Plumbing (5)
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Policy clarity (2)
Policy coverage (35)
Policy Switching, Cancellation (13)
Rates at renewal (7)
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Rates for long-term clients (5)
Rates in bundle (12)
Renewal experience (6)
Snow, Hail, Damage (1)
Review author
I had a flood in my home on March 14th. Called in was told this is a Sun so no one can help me until Monday. Was never asked about my family nor myself having anywhere to go. Monday phone again was told to send in pics and file out claims sheets. Did as I was told. Still not no concern. Had no stove. All appliances were damaged, asked about meals was told they cover 75% of meals and I would have had to buy grocery anyways and not to go overboard with ordering food (nice eh). When I finally got a settlement, I was given not even half of what my claims was for and told they are not just going to give me money as I may not replace all the things. So they will give me this money and if I spend more they may see about giving me the difference. This is my second claim in 22 years. If I could financially afford to pull my policy with these people I would in a heart beat. The flood was disheartening enough without this bull. If I could give them any lower rating, trust me I would.