Home Insurance Reviews
Cooperators Home Insurance Reviews
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(136 reviews)
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Plumbing (5)
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Policy Switching, Cancellation (13)
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Snow, Hail, Damage (1)
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I've been a customer for 20+ years and had both auto and home insurance with them. I called from my home phone to see what they could do for pricing as I have found better elsewhere. I was on the phone for 3+ hours waiting, took a shot and decided to call from my cell phone got an agent 15 minutes later whilst still waiting on my home phone. They were unable or unwilling to give me better pricing. Therefore I kindly cancelled and then told them about my phone debacle so that they would know. The only answer I got was "maybe because your home phone was in our system". Anyway, better options out there for CHEAPER and with RELIABLE service.
3 hours on hold, 1/2 hour talking to customer service, the issue not solved, have to call back. Not going to happen my time is more important. Sent a request via email, promised a response within 24 hours, NOTHING.