Aviva first claim
by Scott B on Apr 4, 2024
4.7 out of 5 stars
Car Insurance Reviews
Aviva Auto Insurance Reviews
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(476 reviews)
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Agent/rep attitude (2)
Agent/rep availability (2)
Agent/rep callbacks (1)
Agent/rep knowledge (2)
Billing/payments (2)
Claim - adjuster (1)
Claim - rental car (2)
Claim - repair shop (1)
Claim payout amount (1)
Claim processing time (2)
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Insurance Rates, Prices (2)
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Policy coverage (4)
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Have experienced good service from agent in adding my son as new driver. He is very knowledgeable and he answered all my questions. The Agent should handle the customer like him.
Double thumps up.
Happy and satisfied customer.
Had a positive experience calling Aviva after my car was declared a write-off. Staff did a great job replying to emails and keeping me updated. It did take a bit longer than expected, but I was provided a rental until the case was settled, with good rates. Overall, was very satisfied with their help and knowledge.