Stay Away from this company
by mark on Sep 3, 2019
1 out of 5 stars
Car Insurance Reviews
Aviva Auto Insurance Reviews
This page has been viewed by: Please wait... consumers
(476 reviews)
Cheap Car Insurance?
- Rates from 20+ insurers
- Stop overpaying today
- Save over $500 annually
Filter
Most helpfull reviewsTags
Accident Forgiveness (2)
Agent/rep attitude (25)
Agent/rep availability (22)
Agent/rep callbacks (14)
Agent/rep knowledge (19)
Agent/rep language skills (1)
Billing/payments (127)
Broker experience (3)
Cancellation experience (86)
Cancellation fee (3)
Claim - adjuster (28)
Claim - denial (10)
Claim - injuries (5)
Claim - not-at-fault (12)
Claim - rental car (31)
Claim - repair shop (38)
Claim - total loss (2)
Claim - towing (3)
Claim - windshield/glass (7)
Claim payout amount (14)
Claim processing time (27)
Complaints/ombudsman (45)
COVID Handling (5)
Discounts, deals, rewards (8)
Email/message wait time (6)
Insurance Rates, Prices (74)
Interact. Voice Response (1)
Late payment fee / NSF (2)
Legal actions (4)
New purchase experience (3)
On-hold times/transfers (3)
Paper mail experience (2)
Parking/pausing policy (1)
Phone wait times (11)
Policy changes experience (3)
Policy clarity (3)
Policy coverage (101)
Rates after claim (1)
Rates at renewal (9)
Rates competitiveness (6)
Rates for bad drivers (2)
Rates for good drivers (36)
Rates for second driver (2)
Rates for seniors (3)
Rates for students (2)
Rates in bundle (37)
Refund (2)
Renewal experience (3)
Trailer/motorhome (8)
Website experience (1)
Review author
Car Insurance by Province
Car Insurance by Location
Student unions/Associations- tell all your colleagues about the disappearance of the student discount Aviva. It will be a real shock to your system & definitely to your cash flow.
Would give less than 1 if possible. Must be said that AVIVA/RBC are the same. Have had nothing but nightmares dealing with adjusters (Never call back or answer emails, send incorrect info, etc). We lost our cars due to a tornado and took 4 months to get things resolved. But the latest just kicks the bucket. My daughters insurance (perfect driving record, no claims) went up 48% because they decided to remove the typical discounts that are available everywhere else such as Student discount, multi-vehicle discount, web quote discount, winter tire discount. We have been with them for almost 12 years. Will be moving to another company (4 cars, 3 houses). Unbelievable how this company does not care about its clients.