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We aspire to equip you with insights, data and knowledge to help in making informed decisions around personal finance, insurance quotes, and other important matters. We are always open for your comments.
It is true that their customer service is good... but everything stops there. When you have a change in insurance coverage, good luck trying to understand their calculations. If you have a claim, they will act on it promptly... but... they will nickel and dime you to death. They will tell you their procedure, not the one you are legally entitled to. They will low-ball you for your claim. Advice? Fight for your numbers. Get prices of similar cars and send them to the "adjuster". Request your claim be sent to the supervisor. And, never, ever accept the first or second offer. Always accept the third!!!