They cancelled my policy because my VISA was compromised twice in one year
by Karen Christensen on Jan 26, 2024
2 out of 5 stars
Home Insurance Reviews
Sonnet Home Insurance Reviews
This page has been viewed by: Please wait... consumers
(31 reviews)
Cheap Home Insurance?
- Rates from 20+ insurers
- Stop overpaying today
- Save over $300 annually
Filter
Most helpfull reviewsTags
Agent/rep attitude (3)
Agent/rep availability (5)
Agent/rep callbacks (2)
Agent/rep knowledge (3)
Billing/payments (8)
Brokers, Insurance Agents (1)
Cancellation experience (4)
Cancellation fee (2)
Claim - adjuster (1)
Claim - denial (1)
Claim - flooded basement (1)
Claim processing time (4)
Complaints/ombudsman (1)
COVID Handling (1)
Home Insurance Quote (2)
Insurance Rates, Prices (6)
New purchase experience (2)
Online chat (1)
Online quoting (2)
Paper mail experience (1)
Phone wait times (1)
Policy coverage (1)
Policy Switching, Cancellation (2)
Rates at renewal (8)
Rates competitiveness (5)
Rates in bundle (1)
Renewal experience (1)
Website experience (3)
Review author
Condo Insurance by Location
Home Insurance by Province
Home Insurance by Location
After paying regularly upfront for 3 years. No, option to cancel the insurance in the web portal. And if you delete your CC info they directly mark you as a defaulter, hit your credit score and ban you for 3 years. SCAM much?
No grace period for cancellation for ‘’non-payment” during COVID-19.
My credit card was replaced and before I had a chance to update the profile with the new info my policy had been cancelled.
Now I have been blacklisted and can’t receive insurance on my home from other Insurers.
Looking to save on home insurance? Get our cheap home insurance quote and start saving on home insurance! You will be surprised by how much you can save while getting more extensive coverage.
Please don't be fooled by the first year quote you get. My home insurance went up from $900 to $3600 in the second year. Had difficulty cancelling. DO NOT BE FOOLED
Sonnet's rules are outrageous. Credit card fraud is rampant, everyone knows that. In 2023, my VISA had to be cancelled/re-mailed to me twice, in March and in November. As a result, 2 of my monthly payments of $66 didn't go through. I called Sonnet with the new VISA number after the fact in each case, and when I called the second time they said, 'Sorry, your policy is being cancelled.' Really? A customer with a perfect 900 credit score is cancelled? Outrageous.