AMA Auto Insurance Reviews
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Half hour wait to connect, asked me personal question and told my insurance rate changes due to being single, hung up when I asked questions why.
Customer sevice in insurence department is super bad, they dont see you unless you start to cry or line up reaches the exit door, and manager does not help at all... customers just need to know if they are seen and not ignored.
If you like sitting on hold for literally hours this is the place for you. You listen to a automated message saying how great they are literally for hours on end half the time the options you have no matter what option you choose sends you on a loop where it just keeps asking same questions I’ve never despised a business more than AMA insurance terrible all around.
I’ve been with ama for years and I wait for ever on call every time I want something
Just because of this I’m considering changing companies