AMA Auto Insurance Reviews

I was a customer with AMA for 18 years. I had an accident six years ago not my fault. I had a six-month-old Jeep Grand Cherokee that was a total Loss unfixable. I lost over $8000 with the payout. Was told that was all they would give. Took over 2 months to resolve. Complaining doesn’t help, was told to get a lawyer. Unbelievable, employees not in a good way. Very rude, ignorant and arrogant. About five months ago I received a bill for $5400 a year for insurance. This was the first time that I realized how much we were paying, as my wife always pays the bills. I thought this was extremely high, although, it was for three vehicles. I decided then and there to reach out to her broker it was the best decision I have made in a long time. By doing this it’s saved me over $2000 a year. I can mention several other bad experiences I’ve had with this company. I hope whoever decides to, read this review and please take my word for it. If not, read the other reviews, they are all quite similar. This company is very crooked and dishonest! Hopefully, you make the proper decision.

My vehicle insurance was with AMA for the past 20 years. I’ve never had a claim, no accidents, no traffic tickets. For 20 years I’ve been paying them for insurance and now last night at work someone hit my vehicle and never left a note “Hit and run”. My vehicle was legally parked in a crescent. This is out of my control as anyone would know who has been in this situation. I’ve filed a hit and run with the police and went to AMA to get it fixed. When I got to AMA, I was expecting to pay my 500$ deductible and they would take care of the rest. I was very wrong, paying them for 20 years of insurance with no claims, they tell me my premium will probably go up since it’s a brand new vehicle. How can my premium go up for a parked vehicle that I’m “Not at Fault” for? It’s a hit and run and can happen anytime, anywhere to anyone, unfortunately. I told the agent I do not want my insurance to go up over this. I’m shocked, the agent has the nerves to tell me to just paint over it and it should be fine. Excuse me? This is the most ridiculous thing I’ve ever heard in my life. It’s a brand new Acura, I’ve been paying for 20 years of insurance and they tell me to just paint it myself? Also, the agent said it’s AMA policy to raise premium over things like these and they can’t do anything. Real nice, from an insurance company that is this cheap and all about taking your hard-earned money and when something like this happens, oh, your premium is going up. I’m done with AMA and I’m moving my house insurance, all vehicles and life insurance elsewhere. I will pay out of my own pocket to fix my vehicle but I will leave you a bad review over this. Beware, everyone, this can happen to you as well.

44 yr member, 2 claims, 9 and 10 yrs ago, or so. Charging me $1,100 and change for $1M PLPD. Totally out of line with the market. My bad. How many years of the 44 have I been overcharged? Hate to think about it.

I have been with AMA for 4 years. Every time I've gone in they've needed to, basically, re-enter my information with current mailed documents, showing where I live and who I am... even though I have provided them with this information numerous times. I was also told by a staff member that there are cheaper places to get insured and that I should, as I came in with 3 kids I work with, so it was assumed I could not afford their insurance as a 'single mother'. I wanted the CAA coverage and told her no, I was getting insured there. It took over 3 hours for them to finally figure it out and do it. A year in, I had a near accident, to which I was told by police, I was not at fault. The man had my information and went through AMA. I had a review and then there was no follow up. My insurance was raised from $80/m to $135, when I inquired if it had to do with that incident, I was told no, it was because of the forest fire in Fort Mac. I found out through a different insurance agency (I wanted to switch due to terrible service, bad attitudes, and negligence on their part) that they had, in fact, blamed me for the accident. I was not informed of this and was lied to my face about this fact!! Now I'm trying to cancel with them, I mentioned this upon renewal that I am moving provinces, so a full year was not required to insure me. Now they want to penalize me again for their error. I have 2 other friends who have had the exact same issues (AMA losing people's paperwork and lack of follow up) and have thus cancelled their policies. I wish I had done research before ever using this company and I hope to help whoever reads this, so they don't end up getting completely screwed over by this company over and over again.

AMA has nice people working there but the insurance rates are completely out of line. They wanted to charge me $1,300 and this is without any claims, traffic tickets, or damages. I started with paying less than $1,000 /yr. There's definitely something fishy going on. Shop around. Don't choose AMA

Don't deal with AMA. They are extremely overpriced. I was quoted $250 a month for insurance for my car so 3 grand a year... for a car worth only $5500. I managed to get it down to $190 but that was with a $1000 deductible and took basically everything off my insurance except comprehensive and collision. Went to TD insurance and got insurance for $133 a month with $250 deductible, totally covered and accident forgiveness.

Please take my warning and do not deal with them. Their customer service is horrible. I paid my January's insurance (as my new one with cheaper insurance starts feb 1) and they want to charge me another $104 for I don't even know what to be honest and I don't know why it can't come out of my deposit I paid when I started with them. I spent 15 minutes trying to get the lady to explain it so I can understand and she basically told me "well it makes sense to us" after I said this makes zero sense to me. I still don't understand why I'm getting charged this but it's easier to just pay it then keep fighting it.

Seriously though do not deal with AMA. I am now with TD and they're a lot cheaper.... 120$ a month cheaper.

Don't deal with AMA. They are extremely overpriced. I was quoted $250 a month for insurance for my car so 3 grand a year... for a car worth only $5500. I managed to get it down to $190 but that was with a $1000 deductible and took basically everything off my insurance except comprehensive and collision. Went to TD insurance and got insurance for $133 a month with $250 deductible, totally covered and accident forgiveness. Please take my warning and do not deal with them. Their customer service is horrible. I paid my January's insurance (as my new one with cheaper insurance starts Feb 1) and they want to charge me another $104 for I don't even know what, to be honest, and I don't know why it can't come out of my deposit I paid when I started with them. I spent 15 minutes trying to get the lady to explain it so I can understand and she basically told me "well it makes sense to us" after I said this makes zero sense to me. I still don't understand why I'm getting charged this but it's easier to just pay it then keep fighting it. Seriously though do not deal with AMA. I am now with TD and they're a lot cheaper.... 120$ a month cheaper.

I took quote from AMA and I was given 3750 for 2017 Acura MDX.I phoned Td insurance and State Farm insurance to compare the price. Td insurance gave me 1627 and state farm gave me 1521..but AMA insurance quote was 3700 which is even more than double.
Next day AMA email me and said they will give me 1000 discount.
Time waste to phone AMA..worst company I ever seen.

I called to try and cancel my policy today because I found a much cheaper rate elsewhere and they charged me $100. Keep in mind that I only signed up for their policy 2 days ago and technically their coverage wasn't even supposed to start for another 5 days. I basically got charged for cancelling something that didn't exist yet because god forbid a multi million dollar company get $100 less. Thanks for ruining my birthday AMA. definitely won't ever be recommending them to any friends or family.

I have been a client of AMA for almost 5 years and to be honest I dont know why I stayed so long. Ive had one claim that they put me at fault because they were to lazy to contact the at fault drivers insurance company. This put my monthly amount up to $220 for a single driver and one vehicle.(no previous accidents or tickets) I recently decided to change insurance companies and I feel stupid that I didn't sooner. AMA has screwed up multiple times on my billing, on my claim, pretty much everywhere they possibly could. When I went to my new insurer they said I had no accidents on my record. (AMA screwed up again surprise surprise) I went to cancel my insurance through AMA and they wanted to charge me $120 bucks cause I haven't given them enough of my money! Im glad I switched because now I pay $80 a month for the same coverage!!! (Switched to RBC Insurance and the associate was very knowledgeable and helpful!)