AMA Auto Insurance Reviews
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My vehicle insurance was with AMA for the past 20 years. I’ve never had a claim, no accidents, no traffic tickets. For 20 years I’ve been paying them for insurance and now last night at work someone hit my vehicle and never left a note “Hit and run”. My vehicle was legally parked in a crescent. This is out of my control as anyone would know who has been in this situation. I’ve filed a hit and run with the police and went to AMA to get it fixed. When I got to AMA, I was expecting to pay my 500$ deductible and they would take care of the rest. I was very wrong, paying them for 20 years of insurance with no claims, they tell me my premium will probably go up since it’s a brand new vehicle. How can my premium go up for a parked vehicle that I’m “Not at Fault” for? It’s a hit and run and can happen anytime, anywhere to anyone, unfortunately. I told the agent I do not want my insurance to go up over this. I’m shocked, the agent has the nerves to tell me to just paint over it and it should be fine. Excuse me? This is the most ridiculous thing I’ve ever heard in my life. It’s a brand new Acura, I’ve been paying for 20 years of insurance and they tell me to just paint it myself? Also, the agent said it’s AMA policy to raise premium over things like these and they can’t do anything. Real nice, from an insurance company that is this cheap and all about taking your hard-earned money and when something like this happens, oh, your premium is going up. I’m done with AMA and I’m moving my house insurance, all vehicles and life insurance elsewhere. I will pay out of my own pocket to fix my vehicle but I will leave you a bad review over this. Beware, everyone, this can happen to you as well.
AMA has given us a competitive quote on a car/home package. However, when I was involved in a fender bender where the other party was claiming far too much, they readily paid out what was claimed rather than investigating. When I insisted on looking at the damage the other party was paying, I found they were accepting fuzzy photos sent by the other insurance company which showed nothing. I left them feeling they had no interest in protecting my interest but just simplifying things for themselves at my expense.
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Please do not use this company if possible, they are very selfish people. Just because my company is registered under my address, they declined my house insurance. Also, they refuse to cancel my car insurance and keep charging me for car insurance.
Last month got sideswiped on the passenger side of my one week old Jeep Wrangler and AMA claims I’m at fault even with a video, and pictures showing the others driver was trying to pass me in the right in the ditch. I was doing the speed limit of 50kmh and I had just turned off highway 18 onto highway 44 in Westlock Alberta, when I tried to pull off the road from the right-hand lane when a truck hit me in the back passenger tire I swerved left and the other driver turned left hitting me a second time the right front tire and the video shows all this but yet AMA says I’m at fault because apparently, the other driver has the right to pass you in the ditch. The video shows the other driver's tires kicking up dirt and also shows, according to the timer on the video, that he closed a 2-3 car length in 1 second... I've been paying thousands of dollars to AMA for insurance for over a decade I have a clean abstract and a 5 year clean commercial drivers abstract the last claim I had was a tree fell across the box of my truck during a bad storm in 2008 and AMA screws me... I've already told them when my insurance needs to be renewed I’m going elsewhere. I’ve got 3 vehicles, 2 quads, 1 Harley Davidson, a camper, boat, and house all insured with AMA and all paid in full until January 2020. Thousand of dollars a year AMA is loosing from me after this never have I been so disgusted with an insurance company in the almost 30years that I've paid insurance... Goodbye AMA, I hope no one else gets screwed like this, and for my adjusters, I hope they get treated with the same ignorance that they showed me!!!