Group Benefits Reviews

Industrial Alliance Group Benefits Insurance Reviews

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(11 reviews)
Industrial Alliance
1 out of 5 stars:
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Poor customer service

by Jessie Hopper on Jan 4, 2018
1 out of 5 stars

Industrial Alliance managed my pension and group life insurance for 15 years. When I changed employers, so did my group life insurance policy with IA. One day I received a bill for unpaid premiums and my file was being sent to collections. IA Customer Service would not close my file. Very unprofessional, unhelpful, high rates and bad customer service. I would not recommend this provider to friends or family. Beware!

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