Worst Security Department and Customer Support EVER!
by SMG on Sep 17, 2024
1 out of 5 stars
Earn 2% Money-Back Rewards on purchases in two 2% Money-Back Categories of your choice, and 0.50% Money-Back Rewards on all other purchases with Tangerine World Mastercard®.
I have had my Mastercard for 4 whole days and already have a hold on it. When I called, the agent said they couldn’t help me as it was too close to closing time and they would call me tomorrow. My card has been shredded and sent back to them.
I will never deal with Mastercard again. Thank god for Visa.
Secure and Certified
Your information privacy and security is very important to us. We use the same 256-bit encryption and data security levels as all major banks. Our practices are monitored and verified by VeriSign and Digicert.
Independent
InsurEye is not owned by any bank, insurance company, insurance brokerage or any other financial services institution. We collect, validate, and analyze insurance experiences of real consumers.
Insightful
We aspire to equip you with insights, data and knowledge to help in making informed decisions around personal finance, insurance quotes, and other important matters. We are always open for your comments.
I received my Walmart Rewards Mastercard on June 26 of this year. By July 2nd it was on it's second “Security Investigation” for “abnormal activity”, no kidding… it had no activity history, I just received it, so wouldn't any activity be considered abnormal at this point?! It is now September 17th and the card is still under “Security Investigation” and none of their Security Department Agents can assist me. They just tell me to be patient and wait for someone to call me back. The first security investigation I was told occurred because I used the card, which they told me to do to earn the rewards I was promised. The second security investigation was because I tried to use the card at a dollar store! In the meantime, I am denied access to my online account to see what, if anything, is happening on the card and can't see my balance or if the 'insurance product' that I cancelled the day I received the card is indeed cancelled or if I'm being charged anything. It's completely frustrating! I do not understand why if my card is under security investigation is the security department can't help me? They say it's for my security, umm not feeling so secure when I can't see if there has been any activity on my account. Seems like a complete scam to me.