RSA Home Insurance Reviews

The restoration co. Sent to clean up caused more damage than the flood. It’s a trickle down payout that everyone gets a ‘piece of the action’.
We refused their blanket write offs - therefore you don’t get full replacement $ coverage.
We refused their chosen contractor therefore you don’t get the full dollar amount.
It’s a scam. Only use insurance if you absolutely must!!!

Avoid. You are paying for NO insurance.
- NO you will not get matching items. If the bottom cabinets are damaged, they will only replace the bottom and not the top.
- NO you cannot negotiate ANYTHING
Overall, dealing with them was worse than the actual accident/leak.
They are cheaper for a reason!

We had a burst water main pipe inside our home you could hear it gushing on our bedroom wall. After chasing RSA for weeks they finally sent some cowboys to stop the leak after 12 weeks, yes 12 weeks it must have cost me a fortune in calls etc. Then one of their contractors decided to steal one of the legs from my dishwasher TEA response "it's your word against his", so they let thieves work for them. I would advise anyone to avoid using this company as it's not the first time they've done this to us, even having a cowboy team repair our car that was damaged in a bit and run. Absolute garbage company.

Been with RSA for over one decade and one small auto claim. Premiums kept creeping up and up and realized they were out of touch with market. Could have saved over 20% on last renewal. Broker convinced me to stay as I'll have a long history with them if I ever have a claim. So this year I had one water claim after a huge storm, I had their very expensive rider on policy so figured everything would be OK. They fought for every last dollar and cent-- very poor...When you have the chance...move on (wish I had - won't make that mistsake again...)