Gore Mutual Insurance Company Auto Insurance Reviews

We have had small business insurance through Gore Mutual over the past several years. We had the unfortunate situation arise where we filed a claim. The claim was denied and when we questioned why we were lied to by the adjuster. We were told by the adjuster that "case law" was used in part to determine the outcome. When we asked for the back-up references to case law we were advised by the adjuster's supervisor that this was in fact not the case that they did not refer to case law. The adjuster made a "mistake". They then provided us copy of the paragraph from our policy as reference to why our claim was denied and to date have been unable to justify how it relates to our situation. Our conclusion is that we bought a policy that we were told would meet our needs and in the end when a situation arose Gore Mutual refused to back our insurance policy. We paid $50K out of pocket. It has been tremendously stressful and very expensive dealing with Gore. We are in the process of filing a lawsuit. We hope that in publishing this review it will help other small business to seek coverage at a professional and ethical organization. Please be wary if you are already dealing with this company.

Zero Stars. "Gore" will turn on you in case of an accident. I was involved in a hit and run collision which I proved to "Gore" by obtaining officer notes. They completely ignored me by not responding to me and would not take my calls after they determined I was 100 per cent at fault. I took every step necessary to get the adjuster to look at my claim. No luck. I jumped through hoops to get the decision over turned using the help of Police. It has been 1 year since my accident. "Gore" will not protect you. Stay away from this company at all cost. You are better off donating your money to charity because you sure will not get covered in case of an accident. Today, I have learned I am involved in litigation due to outstanding storage bill that "Gore" will not cover even though I was not at fault. I will be contacting local media in regards this matter to shine the light on "Gore's" practices. To the paid actors that leave 5 star reviews. Stop it. Lies stink. Don't believe me? Public records are available for anyone to see. By providing this review I hope it's not to late for you. Feel free to contact me If you have any questions.

Gore Mutual is terrible. I got into an accident recently and have never been treated with more disrespect and time wasting. They have a new manager in the office whose name is James P. He is trying to make a name for himself in the insurance industry at the expense of providing customer service. He is a pompous, arrogant, litigious, imbecile. I would advise that you DO NOT insure your vehicle(s) with this company.

My mom was with this company for more then 12 years and when we got our driver licenses, she inquired about quotes in order to add us to the insurance. They came up with a quote of 6,890$ a month. It was too expensive, but the broker absolute insisted we would be added as "excluded" drives. That's not a problem, their prices are to high and we literally never drive. The next bill my mom received was 359$ when she usually paid 90$ a month. We contacted them for further explanation, and they actually changed my mom to a "high risk" status since there was a possibility other house members drove the car even though all members are officially excluded. That made no sense. But it shows what kind of filthy scums these brokers in Ottawa are. I highly recommend you go with Belair or CAA. They are fantastic with us now.

My gramma added me (a 30 year old man with clean record) to her Insurance policy as a second driver. She was told by the broker that her rate would not increase. When she received the bill a month later, it had increased to over $250 per month from $104. She inquired about the increase and was told I (with no claims or tickets) am a high risked driver and must pay high risk rates. I was unable to get in touch with the broker during regular business hours. I called the company I was previously covered with and got a quote. What a surprise!! $138 a month for the exact same car and none of this "high risk" malarky! My gramma promptly called to cancel her plan. Well all of a sudden they were able to pull some strings and come up with a new rate... $138 a month! Obviously we severed ties with these people. My Gramma is in her 80's and very innocent. I would compare Gore insurance to the kind of people that steal the poppy donation box. If you have an elderly family member insured with this company, please make sure they are not being taken advantage of.

After paying premiums for several years for multiple vehicles and house insurance, I had the misfortune to be involved in a "not at fault" accident. From the first time Nathan in claims contacted me he was rude and abrupt. Their appraiser valued my older model car at 3,500. the body repairs were going to be 3,600, so they wrote the vehicle off. I was notified on a Tuesday, then told they would only cover the rental car I was using until Thursday. I disagreed with the appraised value so was told I could submit repair bills to possibly increase the value. I asked my mechanics to do so and they complied. One of the bills was for replacing the motor previously. I and my mechanics looked up values for my car online. The values ranged from 4,245. to 6,900. depending on whether it was average price, wholesale or retail. I was then informed that even though my vehicle was sitting at a body shop, because I did not immediately accept their offer, I was still being charged insurance on it. Next, Nathan told me that I was also going to be charged a "storage fee". This was 1 1/2 weeks after the accident occurred. In my opinion, strong arm tactics to get me to accept their low offer. Tonight, Nathan called me and said the three invoices sent from my mechanics did not affect the value of the car, nor did the mechanics print out of the value of the car because it wasn't "Mitchell's" or "Black book". He then went on to say that they couldn't even be sure the invoices sent were authentic because they were hand written, and next told me my mechanics were overcharging me for work they did. Finally, he out right lied and claimed that he had told me I could hire my own appraiser when we first spoke. I guarantee he said no such thing. Overall disgusting treatment from a company that has taken thousands of dollars in premiums from me. I did look up the Canadian Black Book value after I told him very clearly what I thought of both him and the company. That is the 4,245 value. This company has not one ounce of caring or compassion for their clients. Their only interest is to take as much money from you as possible. I tried to rate them as 0, but it doesn't allow that.

They have me a quote for $115 and were supposed to take it on monthly basis but instead they charged me $195 and took 6 months in one shot...I was shocked when I saw my statement. The didn't even bother notifying about any of this! Brutal....

not happy with the way I was treated by gore , I had claim when my bumper was hit and there was 1700 in damage, gore was good and fixed my car no problem at all , was treated well, then a year and a half later I was in another accident ( NOT AT FAULT) where my car was completely written off and there was no option to fix it, gore assigned Andrew P. to handle my claim, he then offered me a cash offer for my car being written off of 1500 , which didn't make sense because gore just payed 1700 to fix my vehicle a year and a half earlier I wasn't being unreasonable and I asked for 2000 considering they just payed 1700 to have my bumper fixed and the condition of my vehicle, Andrew P. from gore would not budge on the offer and now I am out of a car and still have not seen a penny from them, I don't even care about the money, to me its principle, don't be fooled by there low premiums , there is a reason they are lower than most because when its time to pay up they will screw you

Most disrespectful company ever. A family member past away without a will. We were trying to do the right thing and continue to pay his insurance but to lower to just fire and theft. We have the death certificate and everything but because there is no appointed administrator they refuse to do this. They said if it wasn't paid they would cancel the insurance and send a final bill. What company does this? During these hard Times do money hungry companies make it a prerequisite to make things hard on these people.