Car Insurance Reviews
Aviva Auto Insurance Reviews
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(476 reviews)
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Accident Forgiveness (1)
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Agent/rep language skills (1)
Billing/payments (122)
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Cancellation experience (82)
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COVID Handling (5)
Discounts, deals, rewards (7)
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Interact. Voice Response (1)
Late payment fee / NSF (2)
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Parking/pausing policy (1)
Phone wait times (9)
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Policy coverage (88)
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Rates at renewal (8)
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Rates for bad drivers (2)
Rates for good drivers (34)
Rates for second driver (1)
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Refund (2)
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Trailer/motorhome (8)
Website experience (1)
Review author
Today, I called them to see if they would refund me for 4 months keeping my car in the garage and not using it (due to the pandemic), as the other insurance providers do (many publicly have announced that). After a very long waiting time on the line, the agent declined any consideration in this matter. I will definitely not be renewing my contract with them anymore.