Aviva Auto Insurance Reviews

I bought a truck and got the replacement insurance from AVIVA. After 3 years of driving, I got a broken windshield. I put a claim for the deductible. However, I am so disappointed during the process. Even the broker helps me to contact them, they used any lies to deny my claim. Such as they changed their policy a year ago. The deductible is not that much, but I finally get the lessons-you can't trust this company anymore. So far, I bought another vehicle, and the broker suggested me to purchase the replacement insurance from AVIVA, you guys definitely my answer-NO!

Was provided an insurance quote for three auto policies on July 9th, 2024 that I agreed to. The auto insurance was to be effective Aug 6 at 12:01 am. On Friday, Aug 2nd (the Friday of the August long weekend) I received an email from the broker at RH Insurance, informing me that Aviva would not provide collision or liability for me son. Claims history was known to all parties.
Unless you want a company to renege on a quote, be provided such information at the last minute, I would avoid all three of the parties listed above.

Dishonest company. They issued us boat insurance 3 weeks ago, pulled money out of our account, and today our broker calls us and tells us that we aren't covered because the boat is old. Aviva actually went ahead and verbally added a clause in our contract with our broker saying that they want a water survey. Sorry, that's not binding. The contract was signed 3 weeks ago and all requirements and pictures were accepted. Scummy practices.