Johnson Insurance Auto Insurance Reviews

I went to Johnson Offices today tried to pay my Bill 1 place being New Glasgow, Nova Scotia, Canada and the other place was Antigonish, Nova Scotia, Canada - they have a stupid Policy of not taking cash no more. Please do not deal with the them, they do have a poor service ...I last thought Money is legal tender in Canada - they did not want to take my cash payment. Johnson's what a joke I will go else where with better service even it cost more.

Awful customer service.
They increase rate for no reason and refuse to be completive. I called 5 different insurance companies and all gave me lower rate, when I mentioned this to a Johnson rep she became rude and refused to lower my rate which was jacked up for no reason.
Never again.

The worst insurance ever, Johnson increased every year my insurance and I don`t have any fee ticket and also I had to sent 3-4 times email about my cancellation, they did not provide me the correct information

After years of loyalty, we have been treated with extreme rudeness, and very high payment. Their customer service is so awful. I might of stayed, but after the way we were treated, we will never give them business again. I strongly suggest everyone goes with another provider.

After years of loyalty with no accidents. I wanted to add my son as an occasional driver to my policy. They wanted to raise my premium to $900 a month more. Of course I cannot afford that. How disgusting to treat a customer this way. I will be changing providers ASAP! Also they still have no accident forginess really? Who does that anymore. No need to stay a moment longer with this horrible company

After 30+ years of paying out over $30,000, and no accidents, until my spouse had an accident this year. Due the fact that she was on my policy for just 3 years, there was no accident forgiveness for her. Then I got a letter from Unifund Johnson saying that they would no longer be able to renew my policy, due to this accident. I then called my local agent and she then told me that I could renew it, but it would cost me an extra $3000 per year. I switched insurance companies and am now paying $3400 per year instead of the $5500 that Unifund Johnson was going to charge me. Totally no respect for the many years of paying into their insurance plan. I will be telling my story to everyone I know and will be discouraging them from ever contacting Unifund Johnson Insurance.

Johnson Insurance does not respect its customers. Customers are just a simple way to make money. They even don't care about Loyal Customers even those with a good record. They can just increase prices and basically, tell you that ''You pay it or you go shop around to find better''. Very disappointed

The Johnson/Unifund is unreliable, untrustable and Big JOKE... I was paying 1900$ for my auto insurance till 2016 with No Accident. I had one accident forgiveness option with this company. 2017 I had a minor accident and my car is repaired by the Unifund. In 2018 my insurance premium increased to 2273$, 2018 again increased to 2446$ and last week I got renewal documents and it shows the amount 3031$. 500$ jump. I called them they said this year we increased everyone! I email often but NO Reply, I asked them to send me in written why and which reason you increased my auto insurance premium even I had one At Fault Accident Forgiveness... No Reply No mail... So, if you don't want to take a headache and save money, please go to other companies BUT never deal with this company.

Like other users' comments. I have a pristine driving record. No accidents no tickets, and I have never missed a payment! Yesterday received my renewal at more than double what I'm paying currently. The customer service representative told me she could save me $12.00 a month possibly. Increase due to keeping with competitive rates. I am taking my business somewhere else! This kind of increase is absolutely unacceptable and I'm disgusted!

Every year the price increased to 23-30% no matter you have accidents/tickets or NOT...