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Intact Insurance Auto Insurance Reviews

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(411 reviews)
Intact Insurance
1.4 out of 5 stars:
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Collection call

by Maxine Green on Jun 18, 2024
1 out of 5 stars

My mother passed away in November 2023 and her broker knew this and up until her death was never late for a payment. Her broker put her in collections after the fact with my phone number. Very wrong and inconsiderate. I had to wake up to defend my dead mother’s name today, and I’m still very much grieving, and this just made it worse.

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Stealing my money from my account

by Hkaur on Sep 14, 2023
1 out of 5 stars

I want to give this company less than zero stars, but dont have option. I changed my insurance in May2023 from intact to some other insurance company. My current broker completed the policy to cancel my insurance from intact. Still my money (390$) got deducted from my account. I called intact insurance broker and she again sent me forms to sign to cancle the policy and again it was deducted from my account. Before leaving for India, I called that broker again and she said she will look into it and cancle it. Today is september 14,2023 when my money again got deducted. Today she told me that she is not my broker, not responsible to cancel my policy, I should call office now, my insurance is not with intact. I am in India and getting upset for this type of professionalism

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Terrible Customer Support

by Intact on Jun 14, 2022
1.5 out of 5 stars

I needed to get a letter of experience and it ended up taking 2 whole weeks to get. The first time I called they said they would get it back to me in 1-2 days. After 4 days I called again and they said they had no record of it but they would try again and it would be 1-2 days. Again after 4 days, I called and they still had no record of it.

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The discount driving tracking App is the worst

by Tony on May 6, 2022
1 out of 5 stars

As far as this better is concerned, it is better to hit a distracted cyclist or pedestrian than to make a sudden stop to avoid the accident. What is the safe thing to do when another vehicle fails to yield, even when you have the right of way? Ram them and push them off the road for failing to yield? This app will penalize you for slowing the vehicle. It is primarily interested in hard braking and rapid acceleration, even when it is the safe thing to do.

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Worst insurance company

by Lyle perkins on Apr 25, 2022
1 out of 5 stars

I had this insurance company and when I was hit by a possible drunk driver. Basically, it was a hit-and-run accident. I was left stranded without a vehicle when I called the police when the accident occurred and they did their investigation they got back to me and said they found the vehicle responsible I had told them Intact insurance made it so difficult to make a claim even though I was a victim of a crime... The police told me that my insurance company should have gone after the company that hit me but instead, Intact insurance dropped me as a customer and got victimized again this insurance company doesn't care about its customers only their self-interest in denying claims...

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Bad insurance

by Civic owner 22 on Mar 4, 2022
1 out of 5 stars

I had insurance with them and needed a bill pushed back and they said they would with no problem. Then, ended up taking out the money and put me negative in my bank account. Not a good insurance company in the slightest prices are way too high. I wouldn’t recommend it to my worst enemy!

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Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.

Unreal horrible at dealing with issues!

by Hate your company! on Feb 12, 2022
1 out of 5 stars

I was involved in an accident while completely parked! It took this company over a month to approve repairs! That being said, I missed 2 1/2 months of work due to negligence! Half a year after the said accident, I am still waiting for the loss of wages to be paid and may lose my home because of it! I am a single mother who just spent Christmas with nothing to give due to the lack of concern this company gives! Now, I am facing eviction for the same reason!

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