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Westland Insurance Home Insurance Reviews

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(78 reviews)
Westland Insurance
3.3 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
50.0%
Agent/rep availability
50.0%
Agent/rep knowledge
50.0%
Agent/rep language skills
33.3%
Agent/rep callbacks
16.7%
New purchase experience
16.7%
Rates competitiveness
16.7%

Top negative trending topics ?

Billing/payments
33.3%
Agent/rep attitude
16.7%
Agent/rep availability
16.7%
Agent/rep callbacks
16.7%
Agent/rep knowledge
16.7%
Cancellation experience
16.7%
Claim - denial
16.7%
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Tags
Agent/rep attitude (9) Agent/rep availability (4) Agent/rep callbacks (1) Agent/rep knowledge (8) Agent/rep language skills (2) Billing/payments (2) Broker experience (1) Brokers, Insurance Agents (8) Claim - adjuster (1) Claim - contractor work (1) Claim - flood/water (2) Home Insurance Quote (5) Insurance Rates, Prices (2) New purchase experience (3) Policy coverage (4) Policy Switching, Cancellation (1) Rates competitiveness (2) Rates in bundle (1) Renewal experience (4)
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Great service

by Robin/ Barb on Jul 5, 2019
5 out of 5 stars

We dealt with Westland Insurance in Nanaimo. The Agent was very professional and helpful. We were with a different company last year but she provided us with a quote that was comparable and cheaper, so we switched! Thank you for all your help!

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Review topics
Brokers, Insurance Agents Policy Switching, Cancellation Home Insurance Quote