Home Insurance Reviews

Westland Insurance Home Insurance Reviews

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(78 reviews)
Westland Insurance
3.3 out of 5 stars:
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Great service

by Robin/ Barb on Jul 5, 2019
5 out of 5 stars

We dealt with Westland Insurance in Nanaimo. The Agent was very professional and helpful. We were with a different company last year but she provided us with a quote that was comparable and cheaper, so we switched! Thank you for all your help!

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Brookswood , Don’t Trust Them!

by Just Another Mark on Jan 28, 2019
1 out of 5 stars

Had house insurance with them for a number of years. Thought it was a little expensive, but it was close and convenient. This year renewal cost doubled. Over $2,000 more than competitors. Gave them the chance to review the costs and after a “thorough review of my insurance needs”, they dropped the cost to be in line with everyone else. Three months after the policy was paid in full, they demanded an additional $2,600, more than their original quote. After dealing with the agent, as the manager is uninterested in even talking to me, they adjusted the demand to $1,400 and sent me a letter stating my policy I paid for 3 months earlier was cancelled and I had an outstanding amount owing to renew the current policy. I have heard from many people in Langley who no longer do business with Westland that this is how they operate. Give you a quote, take your money and then 3 or 4 months later send you a bill for double what you were quoted. Do not do business with such untrustworthy and devious people.

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Over priced

by ms.kmb on Aug 29, 2017
1 out of 5 stars

EXPENSIVE! Shop around before committing. We went with a different insurance company this year and we are now paying more than half of what they quoted us.

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cheaper elsewhere

by sunnydaze on Aug 27, 2017
1 out of 5 stars

This year I shopped around. Got comparable homeowners coverage from Squamish Agency for 2/3 what Westland Pemberton was charging and I don't have to deal with the arrogant attitude. Win Win for me.

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Knowledge & helping Attitude

by Parul Gupta on Jul 11, 2017
5 out of 5 stars

I needed some homeowners insurance, so I was recommended to see a woman named Harpreet S. on 7488 King George Blvd, Surrey, BC V3W 0H9, She helped me to choose right home insurance but also saved me money on my premium. Win Win situation. She was very friendly and knowledgeable woman. I will be recommending this woman to others. It's not very common to find a knowledgeable person with the right attitude and helping nature like Harpreet S.

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Great prompt customer service

by Chariswust on Mar 5, 2017
5 out of 5 stars

Naj Kanda was very professional prompt helpful and knowledgeable. Asked the right questions and provided great service. I received her quote asap and compared with another company i was trying to receive info from which was incorrect. Naj was far superior. A pleasure to deal with and great day overall.

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Review topics
Did you know that Ontarians pay, on average, $47/month in homeowners insurance? Looking to change your home insurance or simply want ensure that you do not overpay? Our home insurance quotes are among the most competitive.

over priced

by wheres the loyalty on Feb 21, 2017
3.5 out of 5 stars

recently after 15 years of using Westland, I decided to get a new quote for home insurance, I called a couple of other competitors and their quotes for "apples to apples" was significantly lower than Westland. I called Westland whom I have been a loyal customer with for 15 years in the Vancouver BC area and they told me they can't touch the two lower quotes and I should go with the other Insurance agencies. I had 1 claim in 15 years and they treated me well but apparently, loyalty means nothing. I am saving almost $1000 per year with the new company. Good bye Westland

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agent thoroughness

by Bill on Dec 18, 2016
4.5 out of 5 stars

Sandra took the time to review our home conditions (even though we had updated the information previously but it was not updated at that time), and answered all of our questions. This is the reason we use Westland for our home and auto needs.

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Great value

by Kiwican on Apr 13, 2014
5 out of 5 stars

I went into the Colwood branch where an agent assisted me. She was very knowledgable and explained everything very well. I have had residential insurance for years but left knowing more about my coverage then I had in all my years of renewing my coverage. And the best part is I saved a substantial about. I would highly recommend you get a comparison quote before renewing any of your insurance with another broker.

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