Gore Mutual Insurance Company Auto Insurance Reviews

After paying premiums for several years for multiple vehicles and house insurance, I had the misfortune to be involved in a "not at fault" accident. From the first time Nathan in claims contacted me he was rude and abrupt. Their appraiser valued my older model car at 3,500. the body repairs were going to be 3,600, so they wrote the vehicle off. I was notified on a Tuesday, then told they would only cover the rental car I was using until Thursday. I disagreed with the appraised value so was told I could submit repair bills to possibly increase the value. I asked my mechanics to do so and they complied. One of the bills was for replacing the motor previously. I and my mechanics looked up values for my car online. The values ranged from 4,245. to 6,900. depending on whether it was average price, wholesale or retail. I was then informed that even though my vehicle was sitting at a body shop, because I did not immediately accept their offer, I was still being charged insurance on it. Next, Nathan told me that I was also going to be charged a "storage fee". This was 1 1/2 weeks after the accident occurred. In my opinion, strong arm tactics to get me to accept their low offer. Tonight, Nathan called me and said the three invoices sent from my mechanics did not affect the value of the car, nor did the mechanics print out of the value of the car because it wasn't "Mitchell's" or "Black book". He then went on to say that they couldn't even be sure the invoices sent were authentic because they were hand written, and next told me my mechanics were overcharging me for work they did. Finally, he out right lied and claimed that he had told me I could hire my own appraiser when we first spoke. I guarantee he said no such thing. Overall disgusting treatment from a company that has taken thousands of dollars in premiums from me. I did look up the Canadian Black Book value after I told him very clearly what I thought of both him and the company. That is the 4,245 value. This company has not one ounce of caring or compassion for their clients. Their only interest is to take as much money from you as possible. I tried to rate them as 0, but it doesn't allow that.

They have me a quote for $115 and were supposed to take it on monthly basis but instead they charged me $195 and took 6 months in one shot...I was shocked when I saw my statement. The didn't even bother notifying about any of this! Brutal....

not happy with the way I was treated by gore , I had claim when my bumper was hit and there was 1700 in damage, gore was good and fixed my car no problem at all , was treated well, then a year and a half later I was in another accident ( NOT AT FAULT) where my car was completely written off and there was no option to fix it, gore assigned Andrew P. to handle my claim, he then offered me a cash offer for my car being written off of 1500 , which didn't make sense because gore just payed 1700 to fix my vehicle a year and a half earlier I wasn't being unreasonable and I asked for 2000 considering they just payed 1700 to have my bumper fixed and the condition of my vehicle, Andrew P. from gore would not budge on the offer and now I am out of a car and still have not seen a penny from them, I don't even care about the money, to me its principle, don't be fooled by there low premiums , there is a reason they are lower than most because when its time to pay up they will screw you

Most disrespectful company ever. A family member past away without a will. We were trying to do the right thing and continue to pay his insurance but to lower to just fire and theft. We have the death certificate and everything but because there is no appointed administrator they refuse to do this. They said if it wasn't paid they would cancel the insurance and send a final bill. What company does this? During these hard Times do money hungry companies make it a prerequisite to make things hard on these people.

We went with a different insurer for $3,500/less per annum. They charged us exactly twice what a monthly premium would be for cancelling, the brokers selling their product are beyond bottom-feeders, the company must pay decent commission. Not to mention, the first and last a company charges you when you sign - they kept it, no record of receiving it from the broker, broker swears they submitted it. 6 months for $200 - must be how they make their money. Will never deal with them or a broker who sells their product again. How does one cancel a policy a month prior to renewal and owe a month and a half premium. Insurance is paid upfront. Total crooks.

Gore mutual made an error on my policy which created nothing but headaches for months after I cancelled it. Their 'customer service' has been an awful experience, and their accounts department feels very impersonal and unprofessional. Under no circumstance would I recommend this company to anyone except for my direct competitors. I recommend you avoid them at all costs.

After 15 years of paying Gore Mutual over $70,000, I got a very low appraisal for my car that was written off after I was rear ended ($14,900 which should have been over $17,000).

I was initially given 3 days on a rental vehicle to find a new one and had numerous expenses after my accident which was not my fault.

If you want an Insurance company that will help you in the event that you have an accident, Keep Looking, very BAD service.