Wish I had opted out of their service.
by Mac on Jan 27, 2025
1 out of 5 stars
I had an accident. My doctor and physiotherapist both declared that I will be disabled for 6 to 1 year. They asked for documents many times and we sent them many times, but according to what they said on the first day, they did not pay anything. I paid money to this lying company for 14 years. I had to cancel. They are a dirty dragon with the worst behavior in the time of Calim. Do not trust this company and this insurance
I fell ill and my doctor ordered me off work for several weeks. I needed to make a short term disability claim but was denied because I wasn't 'totally disabled'. In my experience, this company was not there when they were obligated to be. I have terminated my plan and regret paying in to it for as long as I did.
They took my money and did not hold up to their end of the bargain.
Shame on you Desjardins!
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Horrible service, ultimately quit my job rather than having to deal with the representative that cared more about costing me money on additional forms then reading what my doctor actually wrote in the replies. They then ask me for feedback on the claim, provide it as honestly and politely as possible, to have a “manager” call me to tell me I checked a box saying I needed her to call me. No, the box asks if it's okay if you call me - and you have a frustrated customer, and you think the best thing to do is call them to antagonize them without even offering an apology for a negative experience or any other half decent thing that could have been said to de-escalate. Will never use their services again, and the next time I'm helping decide on benefits' provider I will be making sure the company switches away from this provider.