In one year I’m gone!
by Gone in a year on Dec 18, 2021
1 out of 5 stars
They even print out complaints form for you when you sign at the lawyer's office in advance.. keep in mind no other bank would do that.
Must be a lot of complaints. I called them one time and a representative said I hope I can answer your questions and she said ask your mortgage broker. I just wanted to ask why do I need an appraisal when I put more than 50%?
I only got 1 year fixed. In a few months, I will turn around and never look back... I felt like signing mortgage documents with crayons. Plus they didn't let us take ownership as tenants in common...
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Missed 2 closing dates because of their terrible customer service. Finally, sign the papers at the lawyers they had my name spelled wrong. They tried to charge me $1000, interest before I was even in the house and then put off the closing for another week. It seemed they did not understand English well and repeatedly asked for documents that had already been supplied. I would say stay away from this bank unless you have no other choice!