Tangerine Bank Fixed Mortgage Consumer Reviews

I had banked with Tangerine for several years, and decided to use them as a mortgage broker. The intake went relatively well, but everything subsequent to that has been frustrating to difficult to deceitful. They sent my co-signers on a wild goose chase - driving several hours into Calgary to bring IDs and income statements to a local branch, only to be turned away by a a clerk who had no idea what they were there for, or what to do with their materials. When I eventually sold my condo, and wanted to discharge the mortgage, the woman in charge of my portfolio refused to call me back even after I left several messages over eight days. Then I ended up speaking to a rank and file front-line agent, who misquoted my discharge fee by half. I only found out that the fee was 200% of what he'd told me when the lawyers sent through the final paperwork. Avoid Tangerine at all costs.