Home Insurance Reviews
Square One Insurance Home Insurance Reviews
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(104 reviews)
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Agent/rep attitude (7)
Agent/rep availability (2)
Agent/rep knowledge (8)
Bikes, Belongings (2)
Billing/payments (13)
Broker experience (2)
Brokers, Insurance Agents (9)
Claim - adjuster (1)
Claim - break-in/burglary (1)
Claim - contractor work (4)
Claim - flood/water (4)
Claim - flooded basement (1)
Claim - roof (1)
Claim processing time (4)
Complaints/ombudsman (2)
COVID Handling (1)
Discounts, deals, rewards (2)
Home Insurance Quote (36)
Insurance Rates, Prices (25)
New purchase experience (8)
Plumbing (1)
Policy clarity (1)
Policy coverage (19)
Policy Switching, Cancellation (5)
Rates at renewal (2)
Rates competitiveness (5)
Renewal experience (1)
Review author
The short of it. The bike was stolen and a claim was made through house insurance. The adjuster called and gave details on the steps required. Needed to provide quotes to them for a bicycle of the same kind and quality, there were no bikes in the city to purchase in August due to COVID. Received a quote for the same bike model, from two stores, both could not get the bike in as it was sold out internationally. I believed this was a fair thing to do on my end, as the value of the quote would not be inflated. After receiving the quote the adjuster would not negotiate their offer of either a cash settlement with a 30% depreciation placed on the bike. The replacement option was contingent on replacement within 180 days, I tried to communicate that I may not be able to acquire a bike within 180 days as globally there is a shortage. The adjuster would not increase this date window, allowing me to acquire a bike in the near future. I am currently waiting to be contacted by his manager.