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Cooperators Home Insurance Reviews

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(136 reviews)
Cooperators
2.1 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
22.2%
Agent/rep availability
22.2%
Agent/rep knowledge
11.1%
Claim - fire
11.1%
COVID Handling
11.1%
New purchase experience
11.1%

Top negative trending topics ?

Agent/rep attitude
44.4%
Agent/rep availability
33.3%
Agent/rep callbacks
22.2%
Claim - adjuster
22.2%
Agent/rep knowledge
11.1%
Billing/payments
11.1%
Claim - denial
11.1%
Claim processing time
11.1%
Policy clarity
11.1%
Policy coverage
11.1%
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Agent/rep attitude (2) Agent/rep availability (2) Agent/rep knowledge (1) Brokers, Insurance Agents (1) Claim - contractor work (1) Claim - fire (1) Claim - flood/water (1) COVID Handling (1) Home Insurance Quote (1) New purchase experience (1) Plumbing (2) Rates competitiveness (1)
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by Anonymous on Apr 11, 2012
4 out of 5 stars

I found the customer service representative very helpful with regards to the type of home insurance that I required. I had recently put an addition onto the house and had upgrades made to the wiring, plumbing etc. These were all taken into account when my quote was established.

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Review topics
Home Insurance Quote Plumbing

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by Anonymous on Apr 11, 2012
4.5 out of 5 stars

We had a flood in our previous home due to the failure of a sump pump. No problem, everything was covered.

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Review topics
Plumbing