Home Insurance Reviews

Wawanesa Home Insurance Reviews

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(98 reviews)
Wawanesa
1.7 out of 5 stars:
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Wawanessa fees late payments

by Ruslan1394 on Jan 9, 2020
1.5 out of 5 stars

My small home Wawanesa home insurance was $890 which was paid upfront for the whole year. The agreement made 1 year ago. From December to December period. Their broker sent me a reminder indicating the due date to pay January 6. I realized on January 7 when got home from work and I shot Email to the broker asking if I can pay the next day at lunchtime. The reply was: my insurance expired! Now I have to work out new agreements and pay higher fees. So higher fees are $1300 a year. I find this a big jump in price. So I will go back on market to find another broker. However, regardless of what I choose now, I will be on the hook to pay Wawanessa the time house, not on any insurance estimated about $75-$100. In my opinion, if a house cannot be without insurance then one should be on a bill payment when late a 30 days normal service provision then interest. Something internet providers would do. Instead, Wawanesa chooses to not accept bill payments and cancel the insurance and then rack up fees. Bad business. These underwater stones should have been discussed by the broker because I gave a call to another broker today and he said usually they give 30 days. I emailed Wawanessa directly describing the situation they chose not to reply.

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Absolutely horrible

by Warren on Dec 21, 2019
1 out of 5 stars

Wawanesa sure has no problem taking your money. Then they screwed me on my claim, then screwed again when they doubled my rates. Another unhappy customer who just cancelled there policy.

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Beginning of the end

by LoRa on Nov 22, 2019
1.5 out of 5 stars

Have been with Wawanesa for many years—vehicle & home insurance—and their service is deteriorating. I have had minimal claims (deer incident, hail damage) but their documentation is excessive/misleading & their assessors confrontational. Will pursue another service provider when the next policy comes due.

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Review topics

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Rip off

by Rip off insurance on Oct 5, 2019
1 out of 5 stars

I had my roof done 2 years ago and we had a bad rainstorm and it started leaking and I pay homeowners insurance they got service master which is a rip off restoration company that hires people with no experience to come to look at our roof! And put things down on the report that are false. So I put in a claim and Wawanesa denied it like a most rip off insurance companies do they like to take our money but when Mother Nature hits our home they have a million excuses as to why it’s not covered! So, be careful about homeowners insurance it’s a rip off and a scam!!!

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Wawanesa is evil!

by Quick somebody get a lawyer on Aug 15, 2019
1 out of 5 stars

You will feel like you have been lied to and cheated. This company does not care about you or your family safety. And you probably will be homeless unless you have a very high credit card if something bad actually happens and can wait a very long time for your money and if they tell you the truth about what you are entitled to. If you are looking at using this insurance company please understand that if something actually happens you will be on more pills and homeless and worse off then you start it off. Once again I can’t tell you how bad of a decision it was. So please choose wisely! I will not be using this company in future!

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2 Claims, Both Positive

by Satisfied Claimer on Jul 11, 2018
5 out of 5 stars

I had the misfortune of needing to make a tenant insurance claim for theft twice. Given the reviews here, the first time around I thought I was in for an interrogation and being fought tooth and nail over every item, but that couldn't have been further from the truth. They were friendly, understanding, and did not give me a hard time about the claim. Certainly I had to provide all the information and documents they requested, but it was all reasonable.

The second time around I was wincing at the thought of making the report thinking that I would be treated like a criminal myself, even though I had a police report and proof of the thieves breaking in, but again I was pleasantly surprised by how helpful and understanding they were.

Maybe they are trying to improve their online reputation, or maybe tenant insurance is where they shine, I don't know. All I know is that I have absolutely no reason to consider any other provider and I don't know how my 2 claims could've gone any better.

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Claim/Home Insurance

by Company on Feb 10, 2018
1 out of 5 stars

They never get their responsibilities or pay for a claim, they just drag everything and doing nothing, They are so useless. I would never recommend it. Their customer service is the poorest, most unprofessional, unskilled, rude, disrespectful, and uneducated group of people that you would ever have to deal with.

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RIP OFF company

by not happy on Feb 2, 2018
1 out of 5 stars

I had what seems obvious to me a valid claim. They changed their story and reason for denial and it makes no sense. Do not trust them. They send a slimy guy over that works for them and pretends to work for you and he tricks you into corners. SUBMIT YOUR OWN CLAIM, do not talk to their adjuster guys. Switch Insurance if you can ASAP.

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FAKE INSURANCE

by Dirk on Jan 31, 2018
1 out of 5 stars

I had suffered a property loss,this company tried very quickly to jump to conclusions.They ended up putting a PI team on me. Everytime the PI team were doing there at best dollar store surveillance I see them. Lets not forget I was the one who suffered the loss, but they had decided to try and change it around.. I would never use them again or recommend to anyone for any type of insurance.. They take your money but when it comes down to it,they have a problem sticking to policy rules. This company is a scam,scam,scam!

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Nightmare

by Ksinghj1982@hotmail.com on Nov 27, 2017
1 out of 5 stars

These people are crooks. They have adjuster who will deny your claims for anything and everything to make bigger cut for themselves. Will never get insurance from them.

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