Fraud!
by Shanny on Aug 6, 2020
      1 out of 5 stars
      
      
I was with a broker for over 10 years. I decided to move 4 policies to Sonnet in 2018. No claims were made since then. I reduced my risk, by replacing 4 hot water thank in 2018 and 2019. A few days ago, I received a notice that my policy had been renewed, but the rate is was quoted in the email. I went to check on web site and saw a + 80% rate increase... hidden on their web site, hoping I would not notice it. Guess what's next... Bye bye Sonnet... Don't been fooled by the 1st year rates, they will kill you the following years.
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The most fraudulent company I’ve ever come across. They quoted me $175 for home insurance but charged me $800!!! Yes, a month. $800 a month for a $450k home... Exactly half of my mortgage. I thought clearly they made a mistake so I called them twice. Both times they said: - No, that’s correct! I wondered why they didn’t want to review any of the details with me again... maybe they got something wrong? Nope. They said if I didn’t like it I could get other insurance and they don’t charge a cancellation fee. Another company quoted me $162 a month. Sonnet said I should ask the other company to backdate my new insurance and that’s the only way I could get my money back... guess what. That’s a fraud. They are liars and cheats and steal money from good honest people. Stay away.