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American Express AIR MILES Credit Card Consumer Reviews

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American Express AIR MILES Credit Card
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Consumer Beware!

by Stryker87 on Apr 24, 2020
1 out of 5 stars

I had the American Express “Gold” Airmiles card, for just over a year. I do not carry a balance - ever. Use it and pay it right off. Is this wrong?!? After my 13th statement printed yesterday, I took a read of it as I always do. Everything seemed normal. I logged in today on my app and noticed that my credit limit dropped from $30,000 to $1,000 without even notifying me?!? Like really?!? This is how they treat their good customers??? All the service department had to say was “A letter is in the mail!”.... No thanks. I closed it completely off at that point. Take note: my credit score is better than it was when they gave me this card. I am still working, with income in the $80,000 plus. I do not have balances all over the place. To be truthful, I was going to reduce this myself as I can never find anywhere that takes it, worthy of a large purchase to get any good Airmiles. Perhaps they are panicking over this current pandemic?!? Well news flash: DO NOT TREAT YOUR GOOD PAYING CUSTOMERS SO POORLY! Now they are one good customer, less! Never again, not that great of a card. Stick with the big banks for better service.

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