Thanks
by Rj on Aug 12, 2024
4.5 out of 5 stars
Something as simple as getting autoplan renewed turned into a 3-month debacle. Avoid if possible. Agent Natasha K in Langley's office was rude and condescending. No one in the office would admit to or fix their error. Their actions and lack of cause not only caused great distress but put my safety at risk. Horrible, horrible experience
I went to Westland Insurance at 1286 -56th Street in Tsawwassen on September 21st to renew my auto insurance for the coming year. Laura who did the paperwork went out of her way to check my mileage (this was not easy on my car) and resultingly I received a discount on my monthly payments. I would like to commend her and another agent whose name I did not get for their willingness to help me.
Thank you from the bottom of my heart!
Anita den Dikken
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I have been dealing with Marlene J. of the Uptown branch of Westland. She is always professional, kind and knowledgeable. My renewals are done quickly and she always gives excellent recommendations for insurance coverage. Wherever Marlene is working is where I am getting my insurance done at.
The best service anywhere from this gem of a person while getting my renewal.
Knows everything.
I just wanted to leave a little note to commend the service I received from Alka S. from the Scottsdale Centre Branch in Delta Bc. She was a pleasure to deal with! So personable and a joy. She managed to make a mundane task I had to fulfill a pleasurable enjoyable experience! She should be commended. It was a simple transaction of renewing my RV insurance but I also needed some changes and this was done so in such a positive happy manner, it was a pleasure to be on the call!
Karrah F from the New West 6 Location is the best! She makes it easy for me to renew my car insurance every year. She is always polite, friendly, and knowledgeable. She keeps me informed of any changes and looks for ways to save me money.
Thanks Karrah!
The agent at Westland Insurance Sechelt BC renewed my insurance for my truck and was very pleasant and helpful and competent in her work! Everything was done quickly! Thanks!
Many thanks to Westland and their representative for being so patient and helpful with a senior unused to renewing by Email. He was very kind, thoughtful and explained everything perfectly. It made for one less stress during this very stressful time.
This is the first time I ever leave feedback on some services. First of all thanks to all the team of Westland for being there and supporting the clients during of COVID-19 pandemic. Secondly, special thanks to the agent at the uptown branch in Victoria who spent the time needed to check out the best price option for my renewal as I was considering putting my coverage on hold. He explained the options clearly and helped me to pick the best one and he made it all a very enjoyable experience. Thank you for your patience and your smooth assistance.
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Easy and quick. The representative was well-informed and helpful. Despite issues with the server, it was a pain-free way to renew.