Cumis Insurance Auto Insurance Reviews

Dealing with their customer service is horribly rude, very unprofessional, they forget everything you tell them, and you keep on having to repeat yourself every call. They agree on something and later on they forget it happened. Customer service department needs an overhaul. Judgmental people giving their own opinion to insult you directly. They don't have respect nor care for your business with them. They also lie and try to put words in your mouth. Disgusting!

Stay away far far away. I have claim both auto and home with them. Since November. The difficulty of reaching their claims department, they barely answer a call and if you leave a message it will take days for them to get back at you if they ever get back at you. They don't have a representative to all provinces so i was passing along to a third party. Who just like Cumis is very hard to reach. I this month alone I left multiple email and voicemail to Cumis claims representative and the third party company and I haven't heard anything back. Almost full three months in and I am making insurance payment and a car payment for a vehicle I can't use anymore. I cant purchase a new one until this is all settled. Worst insurance company ever!