TD Insurance Auto Insurance Reviews

I moved 5 blocks away and my premium went up over $600 a year. How is this possible or even legal?

I did an online quote using my new postal code and received quotes more consistent with my previous rates, and TD happened to be the second cheapest provider. So new customers get the real rate and loyal customers of over 5 years get robbed.

I am currently having a terrible experience with TD insurance. I am a new car owner.. only paid my first and last insurance and a lot has happened. money was mistakenly taken from my account ( which was for an important appointment). td lied that i was going to get my money asap, i had appointment cancelled all because of TD. csr has been rude to me, one gave me false information and the manager promised to call me and she never did. TD ruined my week because of a lousy mistake on their end. I really want to escalate this issue and also search for a new auto insurance company. its been such a horrible experience.

On the phone for over an hour waiting for an answer. Fed up, I just hung up and called CIBC. They answered within the minute and my quote was $160 less per month then what TD was charging me. Do not go with TD, you WILL regret it

I have been trying to get hold of TD auto insurance. Yesterday I waited on hold for 35 minutes without anyone answering..

Currently I have been waiting for 40 minutes. This is not acceptable.

Right now, I am on the phone waiting for an agent for more than 1 hour while I am writing this review. at the beginning they are asking whether I am an existing customer or new customer and after getting the information that I am an existing customer they make me wait more than a hour and I am still waiting. And no information about how long I will be waiting more. Worst customer service I have ever seen.

I've been with TD insurance for 3 years, no accidents, no claims. They gave me 1-week notice and then cancelled my auto ins. policy. I was explained that I got 2 tickets for past 3 years and that is the reason why they could not renew it, even though I had upgraded my license to G full. Awful company, would not recommend TD to anyone else.

After years of using TD insurance (never had a claim) they decided to cancel my policy. They gave me less than a week notice.
When I called they couldn't give me a straight answer as to why my policy was cancelled. They told me to Google another insurance company. (This was of course after waiting on hold for a long time)
But of course they kept taking their payments out of my bank account. I had to keep calling and asking for a refund while they tried to sell me another policy?????
I'm glad I never had a claim. What a nightmare.
Never use td auto insurance!

I waited on the phone for 40minutes and ended up hanging up before anyone answered .. Called the next day , waited 30mins and said fuck it. TD has the worst and slowest service

After being with TD Insurance for almost 20 years, I can't wait to say good bye. With the move to another area of Ontario, my premiums for home & auto have increased by about $300 annually. I can accept that, but now they want 2 months payment up front on the day I move. It's a rip off!!!!

Horrible experience. I wanted to pay in full for my insurance. So the company claimed they could not give me my policy till the money comes through. I paid them and 10 days later still no call back from them after calling multiple times throughout the week only to find out that they have apparently "rejected" the money and that it should be back in my bank account which it was not. I had to call my bank and they said they have nothing from TD insurance and that this actually happens quite often with TD insurance claiming they have returned the money. Now the bank is making an investigation into this company in order to get the $2,500 back from them. DO NOT USE THIS COMPANY!!!