TD Insurance Auto Insurance Reviews

For the last 3 days, I have tried to contact TD auto insurance to revise my policy. April 28th message said more than 5 min wait, waited 30 mins - no response. April 29th waiting on line for 40 mins - no response. April 30th waiting 90 mins still no response. I am wondering if TD has any staff.

I have been a TD insurance customer for 15 years! Only 8 months ago I cancelled auto insurance didn't need anymore, have decided to buy a used 2000 thought I would check the cost with them, I have one speeding ticket 2 1/2 years ago and one handheld... I still have home insurance with them... And they are refusing me coverage! When I decided to get a vehicle I will take somewhere else as well as home insurance... I work in automotive and every one of my clients will also be referred to another company

Please choose another company, it's easy to start a policy here, but rip you off when you cancel the policy. The call center people do not help customers at all, they are even worse than machines. Probably call center people should be replaced by robots. useless.

LaTara Bailey-Britton Auto Claims Services | TD Meloche Monnex LaTara. An agent is terrible in terms of communication. TD just wants money from you, they have the worst customer service and empty promises. I am getting my vehicle fix cause I am done waiting for them to do their job right. LaTara Bailey -Britton have no idea what she is supposed to be doing. Awful person to deal with, she has done nothing about my claim, other than empty promises and causing me stress! TD is not the place to get insurance for... Such a terrible company and have no concerns about their customers at all.

Took them 3 months to settle 285 bucks for my missed work. Did not reimburse money that I spent from the clinic. The agent was always missing in action. If this review has zero stars, I will put it instead of one. This insurance will only leave you stressed and frustrated. Stay away. And oh, my rental car was not even 3 weeks. This insurance sucks. Do not get this

I got insurance through TD for a car I financed because of the rate they gave me. After about a month I get a call from some guy I could barely understand due to his accent telling me my insurance was being cancelled because of a ticket I had 4 years prior, which I disclosed that to them when I signed up and they said if it's been more than 3 years, it doesn't matter. The guy who cancelled my insurance said it has to be 6 years, so now I have a ding on my driver's record for them cancelling my insurance. I will never go back. They couldn't pay me to get insurance through them again, horrible experience

This is simply the worst place to go for insurance. We have been fighting with them since November 2018 and are getting no help from them. It's all about them and they simply don't call back and I wish you lots of luck even trying to find a contact number. I would give them a negative star rating but that is not an option. STAY AWAY because you will not get any customer support but they will mess you over on your claim

Called and cancelled my auto policy in November for a car I was selling, seemed like there was no problem cancelling the plan because we had no payment come out after that call... Then my Husband called in January to set up his car and they wanted to talk to me so I answered for them to ask me if I wanted to reset up my car insurance on our old car. I told the lady we had called back in November to cancel on that car so why would I want to reinstate it again? Then she tells me that they never, actually, cancelled it even though they never tried taking the payments since that call in November? So I told that lady to go over the voice records and she said she'd have to get back to me ... never heard a thing till the other day, which I was in an appoint mentioned so I couldn't answer... Then today I get a letter saying I owe $614 and they are terminating me? So I called them again and this lady tells me there's only a recording from last month (my husbands call for his car) and that there wasn't a call in November and that I have to pay the outstanding fee! Soon convenient huh? Will never tell anyone to go with TD again!!! So here I am three months pregnant and pissed as heck. Was about to set up our brand new car under them and so glad they showed me their true colours before hand! Worst company ever!!!

Ongoing claim with TD. As a victim, I was treated with lies, and arrogance. Nothing but nightmares. Had such a bad experience with one of the employees. I am glad the conversations were recorded. They do not respect the victims' rights