Car Insurance Reviews
TD Insurance Auto Insurance Reviews
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(588 reviews)
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Accident Forgiveness (1)
Agent/rep attitude (52)
Agent/rep availability (34)
Agent/rep callbacks (40)
Agent/rep knowledge (51)
Agent/rep language skills (4)
App to track driving (4)
Billing/payments (116)
Broker experience (1)
Cancellation experience (85)
Cancellation fee (10)
Claim - adjuster (43)
Claim - denial (9)
Claim - injuries (3)
Claim - not-at-fault (21)
Claim - rental car (33)
Claim - repair shop (37)
Claim - theft (4)
Claim - total loss (4)
Claim - towing (1)
Claim - windshield/glass (4)
Claim payout amount (9)
Claim processing time (54)
Complaints/ombudsman (13)
COVID Handling (5)
Discounts, deals, rewards (11)
Email/message wait time (18)
Insurance Rates, Prices (63)
Interact. Voice Response (1)
Late payment fee / NSF (9)
Legal actions (3)
Mobile app experience (2)
New purchase experience (2)
On-hold times/transfers (17)
Online quoting (3)
Paper mail experience (2)
Parking/pausing policy (3)
Phone wait times (131)
Policy changes experience (21)
Policy clarity (4)
Policy coverage (48)
Rates after claim (3)
Rates at renewal (44)
Rates competitiveness (33)
Rates for bad drivers (7)
Rates for good drivers (18)
Rates for long-term clients (3)
Rates for second driver (1)
Rates for seniors (1)
Rates for students (2)
Rates for young drivers (1)
Rates in bundle (23)
Refund (3)
Renewal experience (12)
Rewards (1)
Snow, Hail, Damage (5)
Trailer/motorhome (2)
Website experience (19)
Wind, Hurricane Damage (2)
Review author
My company wouldn't accept the car back due to COVID and asked me to keep it for another 2 days. I told TD about it and they said it wouldn't be a problem and I would be charged only for the days I needed it. I returned the car and cancelled the insurance. TD charged me close to 200 dollars as a penalty. I have submitted a complaint to AMF and am moving my insurance to another company, which is coming for renewal. I was guaranteed certain things that this company's greed cannot commit to. I am following up and moving all my banking in the coming weeks to another company as well. If TD puts their name to this company, they need to improve it from the ground up.