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TD Insurance Auto Insurance Reviews

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(584 reviews)
TD Insurance
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
11.4%
Agent/rep availability
11.4%
Agent/rep knowledge
11.4%
Agent/rep callbacks
5.7%
Agent/rep language skills
2.9%
Claim - adjuster
2.9%
Claim - not-at-fault
2.9%
Claim processing time
2.9%
Rates competitiveness
2.9%

Top negative trending topics ?

Agent/rep attitude
65.7%
Agent/rep knowledge
48.6%
Claim - adjuster
42.9%
Agent/rep availability
40.0%
Claim processing time
37.1%
Billing/payments
28.6%
Agent/rep callbacks
25.7%
Cancellation experience
25.7%
Claim - not-at-fault
20.0%
Claim - rental car
17.1%
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Ratings
5
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4
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3
(1)
2
(6)
1
(29)
Tags
Agent/rep callbacks (1) Agent/rep knowledge (1) Billing/payments (2) Claim - repair shop (1) Insurance Rates, Prices (2) Policy coverage (1) Rates competitiveness (2) Rates in bundle (1) Renewal experience (1)
Review author
Consumer (1)
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Requests handled quickly

by Steph McVox on Oct 28, 2020
3.5 out of 5 stars

I appreciated the callback feature instead of staying on hold. I was called back within the hour and the very polite and efficient Tyler was able to take care of my two requests right away.

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Review topics
Agent/rep callbacks Agent/rep knowledge