Car Insurance Reviews

State Farm Auto Insurance Reviews

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(121 reviews)
State Farm
1.9 out of 5 stars:
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Dita R is the best employee

by Sayara on Sep 21, 2018
4.5 out of 5 stars

She is very clear and to the point, makes everything simple, always replies to calls and emails quickly. She gave me a good deal, however, I got the same price from 2 companies but since her customer service was perfect I choose State Farm. Thanks, Dita!!!

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Tina and Jessica

by Kenny D Robertson on Sep 1, 2017
4.5 out of 5 stars

Very great customer service and good for first time drivers. I would recommend for anyone willing to get first time insurance.

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Agent great - company sucks

by sekiley@hotmail.com on Sep 11, 2013
4 out of 5 stars

I've been with State Farm for 20 years only because of my agent. She's great. Had to deal with company once, they were cold and rude, called my agent and she dealt with them. They currently have dropped our car insurance due to 2 at fault auto claims in 2 years, these were done by 2 different drivers in the house, they gave us a choice, take your son off the insurance and we'll keep you on. They wouldn't even consider any other options. Then there high risk insurance agent gave us a quote of $9,000 a year for 2 drivers, had other quotes come in around $4,500 a year. Will be moving all 3 of our household drivers over to another company as well as our property insurance, only keeping life insurance and investments with our agent, because, truly, she is the best, if she leaves, all of our business goes....

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Excellent service

by Edrip on Nov 23, 2012
4.5 out of 5 stars

Friendly responsive and professional. Have handled insurance issues while travelling in the USA and the local agent there treated me as their own customer. Very happy though premiums may be slightly higher than other companies.

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fair!

by georgewu on Jun 4, 2012
4 out of 5 stars

I'm always treated fairly

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by Anonymous on Apr 11, 2012
4.5 out of 5 stars

Great quote processing and speedy claim. Great Company

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by Anonymous on Apr 11, 2012
4 out of 5 stars

Questions and requests have always been addressed promptly. Recent auto claims and service was satisfactory - thorough, prompt

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by Anonymous on Apr 11, 2012
4 out of 5 stars

Insurance Coverage costs seem excessive due to my age, value of automobile and driving record compared to our previous policies. The agent however was courteous, apologetic and efficient.

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by Anonymous on Apr 11, 2012
4.5 out of 5 stars

claims processed quickly and reasonably

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by Anonymous on Apr 11, 2012
4 out of 5 stars

never had a claim, price is good and multi policy discount and no claims keeps the price down

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