Car Insurance Reviews
Primmum Insurance Auto Insurance Reviews
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(19 reviews)
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My vehicle wad destroyed in June by a hailstorm. Two months later I only got my car loss report and now 3 months later I’m still waiting for my cheque and nobody from TD can explain where it is. I wasn’t given the full vehicle replacement. The support is really really bad. My advisor is ignoring my calls and emails. People on the support line just say sorry a thousand times and can’t help with anything. The next step I’m prepping now is to reach out to insurance ombudsmen and to hire a lawyer. This is so frustrating.
Adjuster refused to include the cracked windshield in the claim.
Missed the fact that the spare was gone and holding mechanism was damaged.
Claims adjuster provided poor information and we kept wondering how things would be handled. Just a very disappointing experience. After 20+ years we are now shopping for a new insurer.
I do not recommend TD for any of your needs.