Sad service
by Penny Ruffolo on Sep 21, 2020
1 out of 5 stars
Car Insurance Reviews
Primmum Insurance Auto Insurance Reviews
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(19 reviews)
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I called a couple of other insurance companies and they were offering a ridiculously high premium. I called TD Insurance and they had a lovely agent who gave me an exceptionally low premium and her customer service skills were beyond exception. I would refer anybody who is seeking insurance, I'm glad I shopped before settling.
My father-in-law passed away in February 2020... We sent a death certificate and proof of the sale of his vehicle. They are still taking out his monthly payments as of today. My husband and his sister have called numerous times and the agent simply says - SUE US? They renewed his policy in July knowing he has passed... No sympathy or courtesy whatsoever... Just cold insurance agent to deal with. Shame on you Primmum! We will be taking this further with the news and lawyers!