Meloche Monnex (TD Insurance) Auto Insurance Reviews

Hello, I had to call TD today as my payment for my premium did not go through so I was at risk to have my policy terminated unless I paid what was left to pay (over 2.5K). I could not afford that and had missed the payment as I did not get paid and just paid for my permanent residency so I was left dry... The insurance advisor, did everything he could to get me back on track and now everything has been settled. I can't thank him enough for how good he was and how amazing of a customer service experience he delivered. Thank you again.

First off, they answer the phone right away. None of this weird waiting through several lines of automated messaging stuff that many companies have adopted these days. Second, the guy (I'm SO BAD with names) was such a pleasure to deal with! He went through every idea to save me money possible and now my payments are cut in HALF from my current policy that ends next month. I couldn't be happier and... Although I like them, I hope to never have to have a claim. I'd hate to see my awesome rates go. Third... Well, there is no third. I didn't have to wait around for anything else!

Much love!

I haven't had a claim experience yet with Meloche Monnex, but the customer service experience otherwise has been very good, including helping me with policy updates, sending premium info for accounting purposes, etc.

Whenever I do call in, I find that I consistently get someone who is obviously knowledgeable in the insurance product I'm inquiring about, which is a big bonus over some of the other companies I've gotten quotes from but haven't ended up doing business with.

If I will need coverage on a new product, I'll shop with Meloche Monnex first.