RBC Fixed Mortgage Consumer Reviews

I had previously my mortgage with Scotia and the service was just ok, nothing special. When it was time to renew my mortgage, I decided to move it to RBC since they agreed to match a better rate that I found somewhere else. The whole experience was very good - friendly and knowledgeable mortgage specialist from a Shaw and King branch (Toronto) guided me through the whole process. I got a great variable rate and was happy to see all my products in one RBC online banking account. It is much easier to manage all my finances if they are all with RBC. They were eager to get my business, worked for that and I have not regretted moving my mortgage away from Scotia. The same about my wife - she was initially with Scotiabank but also moved her mortgage to RBC.

As a long-time customer of the bank it was very easy efficient and painless. In a busy life these are all very important.

Great employees that helped set up and explain everything i needed to know getting into my current mortgage. Had the most competitive rate and would match any offer I brought their way.

Renewal process made it very easy to keep my business with the Royal Bank as opposed to moving it elsewhere

I worked for RBC for 42 years and have always had excellent experiences with them even though now I have been retired for 4 years.

It was super easy we went in they told us how much I would need for down payment and got approved

Very informative knowledgeable and helpful throughout the process. The rates are the best that they have been in a generation.

great customer service and they are willing to work with me when life happens. No matter what time of night and they do great follow up ..

Rate was excellent, easy financing. Friendly, very helpful online banking available. Renewing was easy mostly done via email. Home equity loan obtained for upgrades.

It was efficient. Questions answered to our satisfaction. Easy to obtain information on line. Very positive experience overall.