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Sun Life Life Insurance Reviews

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(112 reviews)
Sun Life
2 out of 5 stars:
Customer service:
Value for Money:

Top positive trending topics ?

Agent/rep attitude
9.5%
Agent/rep availability
9.5%
Agent/rep knowledge
9.5%
Online chat
4.8%

Top negative trending topics ?

Agent/rep availability
52.4%
Agent/rep callbacks
42.9%
Agent/rep knowledge
42.9%
Agent/rep attitude
38.1%
Claim payout amount
23.8%
Claim processing time
23.8%
Claim - adjuster
19.0%
Phone wait times
19.0%
Policy coverage
19.0%
Claim - denial
14.3%
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2
(8)
1
(74)
Tags
Agent/rep attitude (2) Agent/rep availability (2) Agent/rep knowledge (2) Billing/payments (2) Insurance Rates, Prices (2) Online chat (1) Policy coverage (2)
Review author
Consumer (5)
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by Anonymous on Apr 11, 2012
5 out of 5 stars

I have had this life insurance since I was 16 years of age. The company spent a great deal of time explaining everything in detail and were very professional.

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