Home Insurance Reviews

Square One Insurance Home Insurance Reviews

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(104 reviews)
Square One Insurance
3.2 out of 5 stars:
Customer service:
Value for Money:
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Great Service

by Cate on Apr 6, 2019
5 out of 5 stars

Quick and easy, seamless policy, knowledgeable staff. Price was fair. Will recommend to friends and family

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Good claim experience

by im43232 on Feb 25, 2019
5 out of 5 stars

The unit below mine reported water leak from above to the strata. Strata claimed it's caused by my dishwasher but didn't provide concrete evidence. I contacted SquareOne and they quickly assigned an independent adjuster helping me dealing with strata and the restoration company hired by strata. Although the root cause is indeed found to be my dishwasher, the adjuster has done a great job to prevent strata from overcharging me for the repair cost. In the end, the cost is just slightly above my insurance deductible and I gladly footed the whole bill to avoid premium raise.

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Good experience

by Yuri Kytsenko on Nov 9, 2017
5 out of 5 stars

We selected Square One because this company proposed the best insurance with very reasonable rate. I had several conversation with different agents and always received a very professional and useful advices. I made a mistake in my policy and people from Square One helped me to fix it and provided refund in spite of insurance company had no obligation to fix my error. I would recommend this company to other people

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excellent experience overall

by HeidiR on Sep 15, 2017
5 out of 5 stars

I just signed up with Square one. Dealt with Sandra. She is extremely helpful, professional, excellent at her job; a real pleasure to deal with. Each time I left a message, she actually returned my calls within minutes. A real pleasure.

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Great service!!!

by Carl K on Jul 22, 2017
5 out of 5 stars

I am extremely satisfied with the excellent service,this company has offered. Shannon, my contact at Square One, assisted me in a quick and orderly fashion, completing the whole process in a matter of minutes.
I will continue to use this company and advise my friends and family of the same.

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Excellent customer service

by cevaliente on Jul 7, 2017
5 out of 5 stars

Shannon W. was professional, fast, knowledgeable and overall nice and willing to help me.

Keep up the great service!

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Saved $120

by Mark R. on Sep 28, 2016
5 out of 5 stars

Very easy and clear policy creation process. It's my first experience with Squareone. Their step-by-step policy wizard saved me aprox $120 a year over my existing TD Insurance policy

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Seemless online policy wizard

by Mark R on Aug 8, 2016
5 out of 5 stars

Very easy and clear policy creation process. It's my first experience with Squareone. Their step-by-step policy wizard saved me aprox $120 a year over my existing TD Insurance policy.

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Awesome Madison Lynch!

by Mainur Rashid on Apr 29, 2016
5 out of 5 stars

I had been with a major company for property insurance for 17 years. However, in the last couple of years their customer services had gone down the drain whereas the premiums went skyrocketing. It seemed that they have taken me for granted. So after 17 years I went for insurance shopping online and came into contact with Square one. What a pleasant shock and experience it was! The Agent, Madison Lynch, handled my case with extreme patience, care, empathy and professional expertise. I was tremendously impressed with the way she calmly explained everything that the policy should cover and the choices I had. At the end, I bought the policy with much lower premium and through a tremendous customer experience. Keep it up Madison!

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Good guidance

by Heera S. on Dec 8, 2015
5 out of 5 stars

Very friendly and patient over the phone. Devone McGuire was the phone operator and she was warm and welcoming. Price is affordable, with extensive coverage. Website is intuitive and easy to navigate

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