Wouldn't go anywhere else
by jhoward on Aug 1, 2020
5 out of 5 stars
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Had a roof leak that leaked into a top floor closet. They opened the file immediately and had a restoration company there within 2 hours of opening the file. Our claims adjuster re-read our policy to determine what we were covered for, and she made it happen. Within a week it was all put back together and fixed. She was awesome and explained things clearly. We were confident that we were working with people who care. A year later we moved places and had a plumbing concern that Strata was trying to blame on us. Again we had our previous adjuster and she took no information from our Strata and told them what was their responsibility and what we were responsible for. This is exactly why we bought house insurance, we wanted someone to stand up for us when something wasn't our fault and advise us of our options when it was our fault. This company has been awesome and I recommend it to all of my friends and family. I trust that our back is covered when we need it the most.